I know it is ungodly cold today. I am so sorry that you have to be out delivering my bedroom set today. If you had delivered on Friday like your boss promised me then you wouldn't be as cold. I am also sorry that I am asking you to set up everything in an unheated garage. I did not move the old set out of the room yet; probably a smart idea since you were supose to deliver on Friday and I would have been sleeping on a mattress on the floor if I had.
That being said I have to say that I'm a little miffed by your attitude. You are trying to deliver a king-size bed. My order clearly states a queen size bed. You can tell me that I can have it at the same price, you can try to talk me into anything you'd like but you will now take apart the wrong size bed, pack it back on the truck, drive back to the warehouse, get the right one, drive back here, and set it up again. I understand that you do not want to do this however I'm the customer and I want what I ordered.
Can I add a little something here? When you are talking on walkie-talkies in a garage that is attached to the house chances are that anyone inside the house will be hearing your conversation. Having said this you will understand why I was a little upset when you referred to me as a "picky bitch." Trust me buddy, you haven't seen anything close to what I'm capable of which it comes to bitchiness yet. Keep it up and you could get a glimps shortly.